We accept credit card payment online but we will not charge you until the order is selected, cut, packaged and ready to go. The reason for this is that we pre-pack very few of our products and prepare all orders specifically for each customer. Because of the nature of cutting meat to your precise requirements the weight you receive may vary from your order by approximately 15% either way.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our standard delivery charge is £9.95 for overnight deliveries.We also offer a before 12pm service for £19.95.Collection from any of our outlets is free.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards including AMEX. We will not charge the card upon placement of order but the day before dispatch.  Because of the nature of cutting meat to your precise requirements the weight you receive may vary from your order by approximately 15% either way.

How long will delivery take?

Typical delivery is within 24-48 hours of receipt of order depending on stock levels.

How secure is shopping in the Online Shop? Is my data protected?

All your data is securely protected and we will not pass on any data to third parties.

What exactly happens after ordering?

You will receive an order confirmation, we will then check stock and make up the order, upon dispatch you will receive an email and text message from our couriers so you can track the parcel.

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